Updates on passport renewal procedure

I am not sure about the procedure at other Immigration offices.  This was what I experienced this morning at the Immigration office in Kajang.  I had already renewed my passport online last Tuesday.  I came to collect it this morning.  I was told that I have to bring one copy of my passport size photo, even though I had already uploaded one when I did the online renewal.  It doesn't have to be the same as the one that you have already uploaded, which means that you can simply shoot another set of passport size photos at a nearby booth if don't have any with you and lost another RM10 of course.  That was what happened to me.  And in my case, the photo that I uploaded was exactly the same as the one used in my existing passport.  So it was rejected and they used my newly taken photo instead.

No form filling is required anymore for both, renewal and new passport application.  Just bring your identity card (IC),  its copy and 2 pieces of your passport size photos.  They will retrieve the information from the system and print the filled form for you.  Then you will just need to sign the form.  So don't bother to download the forms from the internet anymore.

I didn't find the above information on their official website.  Their website apparently needs updating.