This is the last thing that I hope to happen when buying items online from Shopee and I’m afraid it has just happened. Counterfeit products.
I have a hunch that The Ordinary niacinamide 10% + zinc 1% that I bought might not be authentic when I noticed spelling error in the direction. Not acceptable to me for such a well known brand. Seller, when contacted, did not give the answer I wanted and kept repeating “We only sell original product bla bla …”.
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| Spelling error |
I stopped applying immediately. I bought the product again, but this time from the authorised retailer and of course at a higher price. Once arrived, I started to make the comparison and the findings are shocking.
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| The authentic one (left) has no spelling error |
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| The authentic one (left) is clearer and has lighter texture |
Also, the smell of the counterfeit product is horrible. If not counterfeit, the product may have expired or damaged. Either one can cause undersirable effect on your skin. Becareful.
