Counterfeit The Ordinary niacinamide 10% + zinc 1%?

This is the last thing that I hope to happen when buying items online from Shopee and I’m afraid it has just happened.  Counterfeit products.

I have a hunch that The Ordinary niacinamide 10% + zinc 1% that I bought might not be authentic when I noticed spelling error in the direction.  Not acceptable to me for such a well known brand.  Seller, when contacted, did not give the answer I wanted and kept repeating “We only sell original product bla bla …”.

Spelling error

I stopped applying immediately.  I bought the product again, but this time from the authorised retailer and of course at a higher price.  Once arrived, I started to make the comparison and the findings are shocking.

The authentic one (left) has no spelling error

The authentic one (left) is clearer and has lighter texture

Also, the smell of the counterfeit product is horrible.  If not counterfeit, the product may have expired or damaged.  Either one can cause undersirable effect on your skin.  Becareful.